These Terms of Service ("Terms") govern access to the SovrinTech website, client portal, and other online account features. Paid business services are governed by the applicable quote, Statement of Work, Master Services Agreement, support agreement, or other written order (each, a "Service Agreement"). If these Terms conflict with a signed Service Agreement, the Service Agreement controls for that engagement.
1. Services
SovrinTech provides custom web development, mobile application development, UI/UX design, cloud infrastructure, managed hosting and email, security monitoring, and AI integration services. The specific scope, deliverables, timeline, and pricing for each engagement are defined in a separate written agreement or proposal between SovrinTech and the client.
2. Acceptance of Terms
By creating or using an account, you represent that you are at least 18 years old and, when acting for an organization, that you are authorized to act for it. Merely browsing the public website does not create a paid services engagement.
3. Intellectual Property
Our Property
All content on this website — including text, graphics, logos, and code — is the property of SovrinTech and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Client Work
Ownership and licensing of client work are controlled by the applicable Service Agreement. Unless that agreement says otherwise, third-party materials remain subject to their own licenses and SovrinTech retains its pre-existing tools, reusable components, and general know-how. Any portfolio use is subject to the applicable Service Agreement and written opt-out rights stated there.
4. Payment Terms
Charges, deposits, billing frequency, usage charges, renewal, cancellation, taxes, and payment dates are defined in the applicable Service Agreement and invoice. The checkout screen and invoice show the amount then due. We do not add a recurring charge merely because someone creates a portal account.
5. Revisions and Scope
Project agreements include a defined number of revision rounds. Requests outside the agreed scope will be quoted separately and require written approval before work proceeds. SovrinTech is not responsible for delays caused by late client feedback, content delivery, or scope changes.
6. Client Responsibilities
Clients are responsible for:
- Providing accurate, complete, and timely information and materials
- Reviewing and approving deliverables within agreed timelines
- Ensuring they have the legal right to use any content, images, or materials provided to us
- Maintaining backups of their data and files
7. Limitation of Liability
To the maximum extent permitted by applicable law, SovrinTech shall not be liable under these website and account Terms for indirect, incidental, special, consequential, or punitive damages arising from use of the public website or portal.
Liability arising from paid Services is governed by the applicable Service Agreement. These Terms do not replace or change a negotiated limitation of liability.
8. Warranty Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or harmful components.
9. Indemnification
You agree to indemnify, defend, and hold harmless SovrinTech and its owners, employees, and contractors from any claims, liabilities, damages, or expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these Terms, or your infringement of any third-party rights.
10. Confidentiality
Confidentiality obligations for project information are governed by the applicable Service Agreement. Our handling of personal information, including disclosure to service providers used to operate the portal and deliver Services, is described in the Privacy Policy.
11. Termination
You may stop using the public website at any time. Account closure does not itself cancel a paid Service, erase amounts due, or terminate a Service Agreement. Termination, cancellation notice, transition assistance, and treatment of work in progress are governed by the applicable Service Agreement.
12. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Venue for disputes under these Terms lies in the state or federal courts serving Bexar County, Texas, unless a Service Agreement states otherwise.
13. Changes to Terms
We may update these Terms prospectively by posting a revised date. Material changes do not amend a signed Service Agreement, and do not retroactively change fees or committed service terms. If a change materially affects an account feature, we may provide an additional notice through the portal or the account email.
14. Contact
For questions about these Terms, contact us at:
SovrinTech
San Antonio, Texas, United States
support@sovrintech.com